VIPCOO H3

Delivery information

We ship with tracked and insured transport through UPS, Schenker or DSV depending on product size and delivery address.

- Free shipping according to the conditions shown at checkout
- Tracked delivery with shipment updates by email or SMS
- Larger products may be delivered by freight carrier
- Delivery time may vary depending on destination, stock status and carrier handling

Please check that your phone number and delivery address are correct before placing your order so the carrier can notify you smoothly.

Warranty

When you buy VIPCOO H3 from Ecodrift, a 1-year warranty against manufacturing defects is included. The warranty covers faults related to production, materials or electronics that are not caused by normal wear, external damage, incorrect use or unauthorised modification.

- 1-year warranty against manufacturing defects
- Troubleshooting and support through Ecodrift customer service
- Help with spare parts and technical guidance
- Does not cover normal wear on tyres, brakes, chargers or consumable parts
- Does not cover damage caused by water, accidents, modification or incorrect charging

For a warranty case, send your order number, a clear description of the issue and photos or video to our customer service. We will guide you through the next step as quickly as possible.

Returns

You have a 14-day right of withdrawal from the day you receive your order, according to Swedish distance selling rules.

- Contact Ecodrift within 14 days of delivery
- The product must be unused and returned in its original packaging
- The customer is responsible for return shipping unless otherwise agreed
- Do not return any product before receiving return instructions from us

If you want to return a product, contact our customer service with your order number and we will send the next steps.

Payment & security

At Ecodrift, you can pay safely and flexibly using secure payment options.

- Card payment with Visa, Mastercard and American Express
- Klarna options where available
- Secure encrypted checkout
- Order confirmation sent by email after purchase

Your payment is processed through trusted payment providers, and we never store your full card details.

VIPCOO H3 is a high-performance electric vehicle intended for private land, enclosed areas and track/off-road use. It is not approved for public roads unless it complies with the laws and requirements in your country or local area.

Important information:
- Do not ride on public roads without checking the applicable legal requirements
- Always wear a helmet and suitable protective equipment
- Younger riders should always ride under adult supervision and responsibility
- Follow local rules for off-road riding, tracks and private land

This information is general and should not be considered legal advice. Always ride responsibly and only in permitted areas.