Frequently asked questions about electric scooters, electric scooters and electric bicycles – EcoDrift.se
Here you will find answers to frequently asked questions about electric scooters, electric kick scooters and electric bicycles from EcoDrift. We cover laws and regulations, battery and charging, delivery, prices, warranty and support so that you can feel confident when you shop with us.
General information about the products
Yes, all of our electric scooters meet the Swedish Transport Agency's requirements for electric vehicles that do not require registration – unless otherwise stated.
No, you don't need a driver's license to ride an electric scooter if it has a maximum speed of 20 km/h and a motor power of no more than 250W.
EcoDrift is our own brand, adapted for the Nordic climate. KuKirin and iScooter are internationally recognized manufacturers of high-quality electric scooters.
No, most models are designed for one person. Riding with two people compromises safety and may be illegal.
Our electric scooters are water-resistant according to IP classification, which means they can withstand rain – but should not be driven through deep puddles.
Battery & charging
The range varies from 20 to 70 km depending on the model, weight, terrain and driving style.
The charging time is between 4–9 hours depending on the model and battery capacity.
Some models have a removable battery – this is indicated on the product page.
Typically 2–4 years or 500–1000 charge cycles depending on care and use.
Delivery & shipping
The delivery time is normally 2-5 business days within Sweden and 3-7 days within the EU.
Free shipping applies to all orders over 699 SEK within Sweden.
For orders under 699 kr, a shipping fee of 69 kr will be added.
Yes, as soon as your package is shipped, you will receive a tracking number via email.
Returns & cancellation rights
We accept Klarna, Swish, card payments (Visa, Mastercard), Apple Pay and Google Pay.
Yes, through Klarna we offer installment payments and buy now – pay later options.
Yes, all prices on the website include VAT (25%).
Payment & prices
Follow the instructions on our returns page or email support@ecodrift.se . Read our return policy for more information.
The return fee is 89 SEK for accessories and 699–2999 SEK for electric scooters depending on weight.
You have a 14-day right of return from the date you received your goods.
The refund will be issued within 2-5 business days after we have approved the return.
Warranty & support
Yes, all of our electric scooters and electric bikes have a minimum 1-year warranty.
The warranty covers manufacturing defects in the frame, motor, battery, and display – not damage from accidents or misuse.
Yes, we have spare parts in stock for most of the models we sell.
By email: support@ecodrift.se – we will respond within 24 hours.
Traffic & Laws
Yes, if it meets the requirements for an electric bicycle. Read more on the Swedish Transport Agency's website.
We always recommend that you contact your insurance company for information about home insurance or vehicle insurance.
About Ecodrive
Ecodrift is a Swedish brand that offers high-quality electric scooters, electric bicycles and accessories – with a focus on sustainable mobility.
We offer brands such as EcoDrift, KuKirin, iScooter, Shimano, Teverun and Duotts, among others.
You can reach us via email: support@ecodrift.se – we usually respond within 24 hours.
By email: support@ecodrift.se – we will respond within 24 hours.
Payment & Warranty
We accept card payments, Klarna, Apple Pay and Google Pay.
Yes, via Klarna you can choose to pay later or split the payment.
All products come with a 1-year warranty. Some models have up to a 2-year manufacturer's warranty.
By email: support@ecodrift.se – we will respond within 24 hours.